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Customer Support Satisfaction Survey
Overall, how satisfied were you with the support you received?
Scale: 1 = Very Dissatisfied, 10 = Very Satisfied
*
0
1
2
3
4
5
6
7
8
9
10
How would you rate the friendliness and helpfulness of the support agent?
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1 stars
2 stars
3 stars
4 stars
5 stars
How quickly was your issue resolved?
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A
Very quickly (under 5 minutes)
B
Quickly (5-30 minutes)
C
Moderately (30 min - 2 hours)
D
Slowly (over 2 hours)
E
Not resolved yet
What was your support case ID or ticket number?
Is there anything else you'd like to tell us about your experience?
Submit